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QUALITY
It is our mission to offer an entire solution for construction projects in a customer-orientated way. The establishment of a long term relationship is important and the location of construction and other limitations are not seen as problems, but rather as challenges. To guarantee our customer-orientated approach, we are ISO certified, and a member of the BNA as well as the NL Engineers.
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ISO9001
The Kanters Group is ISO 9001 certified; the most famous quality certificate in the world.
It certifies that we are able to deliver on agreements we have made. What does this mean to you?
The consequence of the ISO 9001 certification demands that critical processes within the Kanters Group are documented and are always followed. It also means that customer satisfaction is monitored, and that our organisation continually strives to realise demonstrable improvements. As an organisation we continually learn from our experiences with our customers. This allows us to provide even better service in future!
Our customers often comment:
- High quality, reliable service delivery;
- Delivers on time, as per agreement;
- Consistent quality of our products;
- Fast and appropriate handling of questions and special requests;
- Good understanding of customer satisfaction and quality performance.
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BNA
We are members of the BNA. The Royal Institute of Dutch Architects, known for short as the BNA.
This is the only general Dutch professional association of architects. The purpose of the BNA is to stimulate the development of architecture and to promote the professionalism of its members. The BNA is often also involved in discussions on social structure of our living and work environments.
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NL ENGINEERS
We have build up an excellent reputation in our field. We are members of the NL Engineers trade association. (formerly ONRI) The Organisation for Consulting & Engineering Firms.
NL Engineers is the Dutch association for consulting, management and engineering organisations;
- with its core business being specialist knowledge service delivery;
- with focus on the design and management of the built and natural environment;
- and adding value throughout the value chain.
The members, ranging from small offices to global enterprises, have a reputation for objective and high quality advice. This is an excellent advantage to clients who are looking for an agency with adequate and specific expertise.
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